Customer Reviews

No auto service compares ...

No auto service compares to Rick's because Rick's keeps your vehicle updated to the required maintenance manual for your vehicle. In addition, Rick,s winterizing service discovered an issue with the Toyota Avalon that would not have otherwise been discovered anywhere else in Springfield,in my opinion - and this is not my first rodeo!! - pH anti-freeze did not meet specifications and Rick,s quickly changed out the new car anti-freeze with a superior formulation. Tell me , who else in Springfield does such auto research and repair like that? No one else is the answer - in case you have not yet caught on yet! Questions? Contact me. Keith Wire Thanks so much Rick's

keithw

1 week, 4 days ago

The oil change was comple...

The oil change was completed quickly, and all questions were thoroughly addressed.

anonymous

2 weeks ago

Everything went smoothly;...

Everything went smoothly; the outdated part needed was located on Ebay, and I got the truck back in a reasonable amount of time. It was there over the weekend, but I brought it in on Thursday, and I expected to wait until Monday anyway. The only thing that was a little annoying was the fact that I told the counterperson taking my vehicle in that two screws that had been removed from the dash panel were lying out in the open on the dash, and would they please put those back in as well? This wasn't done when I came to pick up, but they then did it. My concern was that the comment I made to Terry was either not taken down at drop off, or the service person did not read it. Anyway, everything is super, and I will bring my vehicles to Rick's for servicing in the future. Thanks.

anonymous

2 weeks, 3 days ago

Very professional been go...

Very professional been going there for years won't go anywhere else

davidr

3 weeks ago

Very good

Very good

basavar

3 weeks, 4 days ago

service was done efficien...

service was done efficiently and on time!! Been going there for a number of years and all good.

anonymous

3 weeks, 4 days ago

Our daughter's engine lig...

Our daughter's engine light came on while she was at MSU and we are hundreds of miles away. I googled repair shops in Springfield and decided on Rick's. What a great choice!!! From the moment the phone was answered (very happy receptionist) through the end of the repair, I was impressed with each person I spoke to, and so was my daughter! Every communication was cheerful, respectful, patient, and informative. Micah, Thank you! I felt like I was talking to someone who cared about the safety of my daughter and someone who had the time to explain the problem and repair. I highly recommend Rick's Auto to parents of MSU students who need auto repair. I'm not sure of the mechanic's name, but my daughter said the car is now running great! Thank you!

emilyr

3 weeks, 5 days ago

Fast, courteous, and affo...

Fast, courteous, and affordable

robertm

3 weeks, 6 days ago

I appreciate all the help...

I appreciate all the help solving my turn signal and headlight problems recently, even though I didn't have an appointment. Rick's Automotive is always a great experience!

nancy & heatherd

1 month ago

I couldn't ask for better...

I couldn't ask for better service. I am very dependent on Rick's to take care of my car and they never let me down.

georgiaw

1 month ago